Suggestions and Complaints
East Doncaster Medical Group welcomes feedback from our patients. We pride ourselves on meeting the needs of our patients. If you have any suggestions or complaints about our services, please advise us either using the Suggestion and complaints box provided on the front desk or in person to one of our staff members.
If you are unhappy with our response to your complaint, you have the right to lodge a complaint with the Health Services Commision on 1300 582 113 or 26th Floor, 570 Bourke St, Melbourne, 3000.